In this post, we’re clarifying the difference between the marketing funnel and the customer journey to exemplify the differences between these two marketing and branding tools.
Customer Journeys are an extremely valuable tool to attract and engage customers. Let’s see how to use this model to drive profits and retention.
Customer journeys are a key framework to set up your marketing campaign, here are 6 tips to make your journey more effective.
In this post, we’re looking at ways in which you can communicate your marketing messages more effectively by understanding your customer’s purchase decision process.
In this post, we’re looking at the customer service paradox and how it contributes to increasing you brand loyalty.
In this post, we’re looking at some ideas to manage clients who already bought from your business, but need some extra work to get them to become loyal, brand advocates.
In this post, we’re looking at 5 ways you can surprise and delight your customers in your fashion retail store.
In this post, we’re looking at 11+ channels your brand can use to acquire new customers. Enjoy!
Customer service is the new marketing and in this post, we’re looking at 10 rules to follow to deliver exceptional customer service.
As many fashion businesses are now data-driven, sometimes there is a risk of making simple mistakes by focusing on the wrong variables.
